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1. How much does it cost for our massage courses online program?
The standard price of our Certificate IV in Massage Therapy Practice [HLT40307] and the Diploma of Remedial Massage [HLT50307] are the same as our on-campus course. There are three (3) ways to enroll and pay for our E-Learning courses.
Pay-in-Full
Pay in Full and you will save from 7% up to 30% of the standard course fee.
The Pay-in-Full Discount provides unbeatable value and you can start your massage courses online program and progress as quickly as you wish to graduate. Our Limited Promotion pricing has been extended for this month and will save you a $1,000 off our Certificate IV online course if you enroll and pay upfront before the promotion ends.
Payment Plan
You can pay a small deposit and pay a weekly payments for the normal duration of the online course which we can adjust to suit you. Please call us on 1300 20 40 80 to work out your best payment plan. Our standard payment plans are in our Prospectus which you can download for free.
Pay by Module
This option is ideal if you have been granted Recognition of Prior Learning (RPL) by us for specific module(s) and you need to complete your qualification by studying the remaining module(s). The total for all the modules with this "Pay by Module" option is $5,500 for the Certificate IV.
CPR & First Aid
To complete the Certificate IV in Massage Therapy Practice (HLT40307) you must have a current CPR and First Aid
2. What is included in the massage courses online program?
If you purchase the Certificate IV in Massage online course (either paid in full or through a payment plan) you will receive within 5 working days of us receiving your cleared funds :
- your on-line accreditation package for access to over 300 on-line video lessons (chapters) per course
- a printed manual (s) and work books (the same as our on-campus students use),
- a complete series of massage practice reference DVD's (Certificate IV only)
- a free 1 day "Introduction to Massage" course
- free to either :
- join up to 8 on-campus classes or
- up to 8 one hour revision sessions with a course coach on-campus or
- up to 8 Skype web cam video tutorials with a course coach
- able to switch from your massage courses online program to on-campus full-time or flexible part-time. If you wish to transfer you will need to have paid the equivalent on-campus fee.
If you choose to "pay by module" for our massage courses online program you will receive the same material as those that pay for the complete course upfront or on a payment plan but with the exception that your manual will be forwarded by module as you pay for them.
You will have access to our on-line training system for EVERY session, live on-line chat with our Course Coaches, on-line forums and Skype knowledge checks plus an intensive face-to-face Practical Skills revision prior to your assessment and Clinic period. Most importantly you also receive our Student for Life guarantee when you have graduated, which means you can resit any part or even the whole course if you have paid for that , on-campus, whenever you want to!
3. What support do I get in the massage courses online program?
Q Academy Course Coaches will be available on-line or on the phone 5 days a week during the day (Monday to Friday, 9am - 5pm) and 3 nights a week (6pm to 9pm) to answer your questions.
You can also email questions at any time.
You will be granted access to our student on-line forum which will show all previous questions and answers.
You can also join for free a 1 day basic skills course (on a Saturday or Sunday) where we show you the fundamental strokes and techniques of massage.
We will check your massage skills at the mid point of your course and provide one on one tutoring (can be via Skype video call) if there are any techniques we can improve.
That can be further supported either by up to 8 individual Skype video conference calls for free where a student can request a course coach to view what the student is doing and provide real time advice on their techniques and make corrections if necessary or If a student request live coaching for a particular lesson they can join an on-campus class for that session with up to 8 on-campus class requests for free in each course or alternatively up to 8 individual one hour personal revision sessions with a a course coach on-campus.
4. How long does it take to complete this massage courses online program?
The on-line course is self paced.
If you have chosen to Pay in Full upfront then you can progress as quickly as you wish.
If you chose the Payment Plan then you can complete the Certificate IV course in less then 1 year. If you wish to complete it quicker then your payments will need to be accelerated to match your desired progress.
5. How am I assessed?
Your theory assessments can be completed on-line at any time. When you have completed all modules you will be scheduled to come into the support center or campus and complete your practical assessments with a course coach before you join our support center or on campus clinic to complete your qualification.
During the course we will review your practical skills on-line via Skype web cam session and approximately half way through the course as well to make sure your skills are in line with our requirements and there are no surprises before clinic.
Diploma students will need to attend 12 days of intensive practical hands on training & assessment sessions at their nearest Support Center or Campus .
6. How do you teach the practical components of the massage courses online program?
All the Certificate IV in massage course practical skills are demonstrated by our lecturers in great detail through DVD video sessions showing various views of the techniques as well as through detail slides in the supporting course material & manuals coupled with online assessments and quizzes. The DVD videos take you through the practical sessions step-by-step as you would in our classroom.
We recommend on-line students attend our free, 1 day, "Introduction to Massage" short course as early as possible into their course so that they can be shown the correct techniques for the fundamental Swedish massage strokes.
That can be further supported by up to 8 individual Skype video conference calls for free where a student can request a course coach to view what the student is doing and provide real time advice on their techniques and make corrections if necessary.
If a student request live coaching for a particular lesson they can join a on-campus class for that session and a student can make up to 8 on-campus class requests, for free, in each course.
In the Certificate IV course the student will need to attend a Campus / Support Center assessment session with a Course Coach to make sure they have mastered all the practical skills and receive any final training before commencing the Student Clinic.
On-line Diploma students will need to attend all the Diploma practical classes on campus, two evenings a week, together with our Flexible Part Time students in either our Brisbane, Gold Coast or Sunshine Coast Campus.
Your pre clinic practical assessment for both the Certificate IV and Remedial Diploma will need to be done in one of our Support Centers or Campus's.
7. Is my qualification still recognised by associations, insurers and employers even though it is on-line?
Yes! The on-line theory component plus our intensive on-campus practical assessment and student clinic program fulfills most Association and Insurance requirements so your HLT40307 is nationally recognised and will appear no different to our face-to-face student's certificates.
8. When can I get started in the massage courses online program?
Within 24 hours of completing your enrollment.
9. What if I cannot get into the campus for the face-to-face Clinic module?
You do not need to do the face-to-face component immediately; we have various times throughout the year that you can book into. Until we have seen you demonstrate your new skills in the flesh we cannot graduate you, so we will do our best to find a time that suits you and you can choose to do your assessment & clinic at any of our Support Centers ( Brisbane, Sydney & Melbourne, Canberra & Mackay).
If you want to do your clinic in S.E. Qld in one of our campuses you can do so at anytime. We can also integrate you into one of our classes (either full or part time) doing their clinic in Brisbane, Gold or Sunshine Coast campuses. We can help provide local accommodation information near the campus of your choice if you wish.
Students will be able to do their 100 hours of in clinic service in Sydney and Melbourne as from July 2012 through our Support centers. We will need 100 hours of your time to assess and then practice your massage skills on the public and make sure your skills are just as high as those that study on-campus.
10. Can I swap to your on-campus program if I do not like doing the online massage course by myself?
And how much will it cost to swap? Absolutely! You can transfer into our full time face-to-face program or Flexible part time on-campus programs at any time, just call your nearest campus and talk to your Career Specialist to book in. You might need to adjusted your payments to match our on-campus fees for our on-campus program depending on what you paid for the on-line course.
11. What are my refund options?
We ask that you please decide carefully before enrolling in the on-line course as the terms and conditions are not the same as for our on-campus courses. Any on-line course(s) that are purchased at a discount to our Standard Fees are not eligible for a refund. If you have paid the Standard Fee for any part or all of the on-line course(s) and received on-line access we do not then give refunds if you simply change your mind, or for any other reason subject to the below.
Q Academy does however provide a refund for any portion of the course that was paid for, and not yet accessed, within 1 year of purchase, in the event that Q Academy is unable to provide on-line access to the on-line course for a period of fourteen (14) continuous days. However, Q Academy shall not provide such refund in the event that it is unable to provide on-line access to the on-line course due to the event of any strike, lockout, trade dispute, accident, fire, tempest, natural catastrophe, breakdown, riot, theft, crime, civil disturbance, war, force majeure, legislation and the inability of Q Academy to procure necessary materials due to any of the foregoing causes, or any other occurrence preventing or retarding performance of the delivery of on-line access to the on-line course and no responsibility shall be attached to Q Academy for any delay, default, loss or damage due to any of the above causes or to any other cause beyond the control of Q Academy.
Q Academy's refund and cancellation policy is in addition to your statutory rights under the Trade Practices Act and other applicable laws.
12. Do I get the "Student for Life" guarantee with the massage courses online program?
Of course, when you have paid for and completed your massage course online program (including First Aid if you have purchased that) you will also be part of our "Student for Life" program which means you can resit your whole course or any part of it, on-campus, whenever you like in the future, for free!
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